• Do NOT put your Alegria footbed in the washing machine or dryer & do not submerge them in water.
• For Full Grain Leather - we recommend cleaning with shoe shine leather cream or a damp cloth.
• For Patent Leather - we recommend cleaning with soap and water or a patent spray cleaner.
• For Crinkle Leather - we recommend cleaning with a damp cloth or non- abrasive leather cleaner.
• For Metallics - we recommend cleaning with a damp cloth.
• For Suede / Nubuck - we recommend cleaning with suede cleaner or a damp cloth.
• For Napa Leather - we recommend cleaning with special leather cleaner.
• For Printed Leather - clean with a damp cloth.

If you have questions or comments, please send us an email by selecting a subject in the form to your right and fill out the required fields. We'll get back to you within 2 business days.

If you purchased Alegria Shoes from Alegria's online or local retailers and have questions regarding product exchange & warranty within 90 days of purchase, you can contact the online or local retailer that you purchased the shoes from directly, they will be able to help with your questions.

If you wish to write to us, please mail your inquiry to our mailing address below and include your preferred contact method.

Call us toll-free at 1-800-468-5191
Monday - Friday 9 a.m - 5 p.m. PST

We guarantee our product from manufactures defects within a reasonable amount of time and wear. If you believe there is a defect with the materials or workmanship, please contact the dealer where you purchased your footwear for assistance. Please note: Alegria cannot assist with requests on purchases made through unauthorized dealers. In scenarios where authorized Alegria dealer is unable to assist, please complete the below form in its entirety and we will do everything we can to service your need.